Skip to main content
Submit a request
Sign in
Sign in
Submit a request
SOFTGAMES
Solitaire Home Story
Solitaire Home Story
β Popular articles
How to claim Facebook competition or giveaway rewards?
How to avoid technical issues?
When are new chapters released?
How can I receive game messages and gifts?
How to keep up to date?
βοΈ Troubleshooting
I can't see the game on Facebook!
Game crashing or freezing
Game or levels not loading
Game keeps disconnecting
Game working slowly
Ads not working properly
See all 8 articles
π Game issues
Missing boosters, coins or energy
I don't like the ads I'm being shown!
I'm not getting any stars!
Friends missing in the game
π Purchases
How to add or remove a payment method?
Havenβt received purchased items
How to get a refund?
Unable to make a purchase
How to view my purchase history?
π Guides
How to avoid technical issues?
How to see a list of my friends who play the game?
How to deal with ice cards?
How to invite friends and get 2500 coins?
How to change the in-game language?
π Gameplay
Boosters and helpers
π¬ Contacting support
Support doesn't reply!
How to find my user ID?
Powered by Zendesk