Experiencing Progress Loss? Reach Out to Us for Help!
If your progress seems to have reset, we're here to assist you! Please send an email to solitairestory@softgames.de with detailed information to facilitate recovery:
Essential Information Required:
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Last Level Before Reset: Kindly specify the level you were on before the progress reset occurred.
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Your UserID: Retrieve your UserID by tapping the cog wheel icon ⚙️ located in the bottom left corner. Your UserID will be displayed in the bottom right corner of the settings panel.
Important Points to Note:
- Full Progress Recovery: Rest assured, we can recover all your progress across any device and all of your cosmetics.
Please provide as much detailed information as possible in your email. We're committed to assisting you in restoring your progress swiftly and efficiently.
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