Issue Overview:
- Some players have reported a bug affecting a small number of users.
Possible Causes:
- Connectivity Problems: Issues may arise due to Wi-Fi connectivity.
- Device-Specific Problems: Certain device configurations might be involved.
- In-Game Glitches: Some in-game factors could contribute to this issue.
Next Steps:
- Refund Process: If you haven't received purchased items, consider applying for a refund directly via Facebook.
Step-by-Step Guide:
- For detailed instructions on requesting a refund, please refer to this article: How can I get a refund?
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