How to avoid technical issues? – SOFTGAMES

Dealing with technical issues is never fun. In this article, we've listed some tips to help you avoid those pesky problems. While it's not a magic cure for never having game issues, following these suggestions can significantly up your chances of enjoying smooth gameplay! Choose your device below to see the appropriate guide.

🖥️ COMPUTER ┊ 💻 LAPTOP

🍏 iPHONE ┊ 🍎 iPAD ┊ 🤖 ANDROID

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🖥️ If you play on a computer or laptop:

Keep your operating system always up to date.
- - Windows: Start > Settings > Update & Security > Windows Update > Check for updates.
  - Mac: Apple menu > System Settings > General (you may need to scroll down) > Software Update.
Keep your browser always up to date. You can enable auto-updates to never miss any new version.
Clear cookies and cache of your browser for "all time" regularly. It might seem more bothersome than valuable but trust us - these nasty things are responsible for many problems! The instruction on how to do it in Chrome can be found below. If you use any other browser, you can see a guide for it by clicking its name: Firefox, Microsoft Edge, Safari.
- At the top right of your browser, click "More ".
- Click "More tools", and then "Clear browsing data".
- In the time range, choose "All time".
- Check the boxes next to "Cookies and other site data" and "Cached images and files".
- Click Clear data.
Avoid changing to another app or browser tab while playing the game.
Make sure your Internet connection is stable.
- - Get as close to the router as possible.
  - Make sure you or your family members aren't downloading anything while you're playing the game.

🍏 If you play on iPhone:

Keep your Facebook app always up to date.
- - Open App Store and search for Facebook.
  - If you see an "Update" button next to the Facebook app, tap it to update to the latest version.
  - If you don't see an "Update" button, it means your app is already up to date.
Keep your iOS version always up to date.
- - Go to your iPhone's settings.
  - Scroll down and tap "General".
  - Select "Software Update". If a new update is available, tap "Download and Install". If your iPhone is up to date, you'll see a message confirming this.
Make sure your iPhone runs iOS 13.4 or greater.
Avoid taking a call or changing to another app while playing the game.
If you're using mobile internet, switch to Wi-Fi.

🍎 If you play on iPad:

Keep your Facebook app always up to date.
- - Open App Store and search for Facebook.
  - If you see an "Update" button next to the Facebook app, tap it to update to the latest version.
  - If you don't see an "Update" button, it means your app is already up to date.
Keep your iOS version always up to date.
- - Go to your iPad's settings.
  - Scroll down and tap "General".
  - Select "Software Update". If a new update is available, tap "Download and Install". If your iPad is up to date, you'll see a message confirming this.
Make sure your iPad runs iOS 13.4 or greater.
Avoid taking a call or changing to another app while playing the game.
If you're using mobile internet, switch to Wi-Fi.

🤖 If you play on an Android phone:

Keep your Facebook app always up to date.
- - Open Google Play Store and search for Facebook.
  - If you see an "Update" button next to the Facebook app, tap it to update to the latest version.
  - If you don't see an "Update" button, it means your app is already up to date.
Keep your phone's operating system always up to date.
- - Open the "Settings" app.
  - Near the bottom, tap "System" and then "System update".
    - If needed, first tap "About phone".
  - Your update status will appear. Follow any steps on the screen.
Make sure your phone runs Android 6.0 or greater.
Avoid taking a call or changing to another app while playing the game.
If you're using mobile internet, switch to Wi-Fi