It's essential for our support to have your user ID. Thanks to it, they can check your account's data or send you a gift or reward. Make sure to include your user ID when emailing them.
To find your ID, log in to the game and open the game settings by clicking the gear icon in the top right corner.
A window with in-game settings will open. You'll see a string of numbers next to 'User ID' on the left-hand side.
It's best if you take a screenshot or a picture of it, making sure that the numbers are clearly visible. You can also note down the numbers. Just make sure you haven't made any typos, or our support will have to ask you to resend your user ID, which will affect how quickly they can help you.
Comments
0 comments
Please sign in to leave a comment.