There are no ads! What should I do?

If you're not seeing ads in the game to earn rewards, don't worry! There are a few steps you can try that might help. Simply click on your device below and follow the instructions.

🖥️ COMPUTER ┊ 💻 LAPTOP

🍏 iPHONE ┊ 🍎 iPAD ┊ 🤖 ANDROID

━━━━━━━━

🖥️ For Computer or Laptop:

1. Refresh the page (tap  or click Ctrl+F5 on your keyboard).
2. Close and reopen the game.
3. Check your Internet connection:
   • Get as close to the router as possible.
   • Make sure no one in your household is downloading anything.
   • Try using a different Wi-Fi network if available.
4. Restart your router:
   • Press the power button or unplug the power cable.
   • Wait 30-60 seconds, then plug it back in and wait for the lights to stabilize.
5. Troubleshoot your browser:
   • Update your browser: Ensure it's up to date by following the steps for Google Chrome, Mozilla Firefox, Microsoft Edge or Safari.
   • Disable browser extensions: They can interfere with the game. In Chrome, type chrome://extensions/, then toggle them off. Find guides for Mozilla Firefox, Microsoft Edge and Safari.
   • Clear cookies and cache: In Chrome, go to "More tools" > "Clear browsing data" > "All time" > Clear cookies and cached files. Find guides for Mozilla Firefox, Microsoft Edge and Safari. 
6. Enable third-party cookies: Some ads may not appear without them.
   • Go to your browser settings > Privacy and security > Cookies, and allow third-party cookies.
   • You can add Facebook as an exception if you don’t want to enable it for all sites.

Note: Our game works best on Google Chrome - other browsers may cause issues.

🍏 For iPhone or iPad:

1. Check your Internet connection:

   • Use Wi-Fi instead of mobile data.
   • Get as close to the router as possible.
   • Make sure no one in your household is downloading anything.

2. Restart your router:

   • Press the power button or unplug the power cable.
   • Wait 30-60 seconds, then plug it back in and wait for the lights to stabilize.

3. Update your Facebook app:

   • Open the App Store, search for Facebook, and tap "Update" if available.

4. Update your operating system:

   • Go to Settings > General > Software Update. If an update is available, tap "Download and Install."

5. Reinstall the Facebook app:

   • Hold the Facebook app icon, select Remove App, then delete it.
   • Reinstall it from the App Store.

Note: Facebook app only supports iOS 13.4 or greater.

🤖 For Android phone:

1. Check your Internet connection:

   • Use Wi-Fi instead of mobile data.
   • Get as close to the router as possible.
   • Make sure no one in your household is downloading anything.

2. Restart your router:

   • Press the power button or unplug the power cable.
   • Wait 30-60 seconds, then plug it back in and wait for the lights to stabilize.

3. Update your Facebook app:

   • Open the Google Play Store, search for Facebook, and tap "Update" if available.

4. Clear Facebook app cache:

   • Open Settings > Apps > See all apps > Facebook > Storage & cache > Clear cache.

5. Update your operating system:

   • Open Settings > System > System update (or “About phone” if needed) and follow the instructions.

Note: Facebook app only supports Android 6.0 or greater.

━━━━━━━━

If the steps above don’t resolve the issue, it’s likely out of our control. Facebook ads depend on factors like your region or preferences. But don’t worry! You can still earn rewards after waiting 25 seconds, even if no ad appears.