I can't see the game on Facebook!

It might happen that our game was blocked from your Facebook account, even if you haven't done that yourself. We've confirmed cases where this occurred without players' knowledge, so it might be caused by some issue on Facebook's side. You might see an error message below:

Your connection with Solitaire Home Story have been removed by you, Facebook, or Solitaire Home Story.

When that happens, you won't see our game in Facebook Gaming, and you won't be able to open it from a direct link. Don't worry! It's simple to unblock the game or check if it was blocked in the first place.

• Open Facebook and click on your profile picture in the top right corner. Select 'Settings & privacy.'

• Click "Settings".

• On the left side, click 'Privacy.'

• Choose 'Blocking.'

• Click 'Edit' in the 'Block apps' section.

• In the new window, click 'See your blocked list.'

• Find Solitaire Home Story and click 'Unblock.'

That's it! You should now be able to see the game in Facebook Gaming and open it. However, if that's still not the case, please reach out to our support team at [e-mail].